NameHero, LLC ("NameHero") is a leading provider of cloud Web, Reseller, and VPS hosting services as well as domain registration and management services.
We highly value our customer's privacy and care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our "Users")
This privacy policy provides details about how your personal information is collected, shared, and used by us.
You can learn more about our organization at https://www.namehero.com.
If you have any questions about this privacy policy or our practices described herein, you may contact [email protected] or 690 S Highway 89, Suite 200 Jackson, Wyoming 83002.
This policy applies globally, including to individuals located in the United Kingdom and the European Economic Area (EEA). We process personal data in accordance with applicable laws such as the EU General Data Protection Regulation (“EU GDPR”) and the United Kingdom General Data Protection Regulation (“UK GDPR”), where applicable.
For the sake of this policy, the covered entities to which it is applied are:
Our website - https://www.namehero.com
Our blog - https://www.namehero.com/blog
This privacy policy covers personal information, including any information we collect, use, and share from you, as described below.
This privacy policy does not cover how our Users may share data that they collect using our services.
Like most website operators, NameHero collects non-personally-identifying information of the sort that web browsers and servers typically make available such as:
Our purpose to collecting non-personally identifying information is to better understand how NameHero's visitors use its website.
NameHero also collects potentially personal-identifying information like:
To provide web hosting services and/or domain registration/management we obtain the following information about you as described below:
When you purchase Domain Registration services for top level domains (TLDs), as the domain registrar, we are required to collect the following personal information from you (collectively, "Personal Information"):
Our collection of Personal Information is necessary to comply with contractual obligations we have with the Internet Corporation for Assigned Names and Numbers ("ICANN") and with certain TLD registries ("Registries") so that you can validly register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for the registration of a TLD such as certain professional affiliations, identification or other qualifiers ("Additional Personal Information").
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
NameHero discloses potentially personally-identifying and personal-identifying information only to those of its employees, contractors, and affiliated organizations that:
We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:
Our use of your information for advertising, analytics, or non-essential functionality is based on your consent where required by applicable law, including for users in the United Kingdom and EEA.
We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.
NameHero may share personal data with third parties in order to provide a better service.
NameHero uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, and personalize your experience. These may include:
We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area ("EEA"), the information in this paragraph may be considered personal information under applicable data protection laws.
If you are located in the United Kingdom or EEA, we provide you with the ability to accept or reject non-essential cookies via a cookie banner when you first visit our site. You may adjust your preferences at any time via the “Cookie Settings” link in the footer.
In some countries, including those in the EEA and UK, the information in this paragraph may be considered personal information under applicable law. You may also opt out of certain tracking at https://www.youronlinechoices.eu/ (EEA) or https://optout.networkadvertising.org (general).
Additionally, you can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting https://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting https://www.youronlinechoices.eu/.
To learn more, please review our Cookie Policy
You may unsubscribe from receiving promotional or marketing emails from NameHero at any time by using the "unsubscribe" link in the email received, or by emailing us at [email protected]. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your NameHero account or contacting us at [email protected].
If NameHero, or substantially all of its assets, were acquired, or in the unlikely event that NameHero goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of NameHero may continue to use your personal information as set forth in this policy.
Individuals located in the EEA and the United Kingdom have additional statutory rights regarding their personal information, including the right to:
If you would like to make such a request, please email [email protected]. We will respond within thirty (30) days. We may need to verify your identity before fulfilling your request.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
NameHero permits residents of the State of California to use its Platform, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at [email protected] with any questions or the address listed above.
NameHero or other users may post links to third party websites, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. NameHero bears no responsibility for the information collected or used by any advertiser or third party website. You must review their policies to understand how their information collection practices work.
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Information that is submitted to NameHero will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law and this policy. If you are a non-U.S. member, you acknowledge and agree that NameHero may collect and use your Information and disclose it to other entities outside your resident jurisdiction. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries. Where personal data is transferred from the EEA or United Kingdom to countries not deemed to provide an adequate level of data protection, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner’s Office (ICO).
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying NameHero that you no longer wish to receive these communications, we will attempt to promptly remove you from our once we have received that request. We currently do not offer functionality for you to opt out through "do not track" listings. If you wish to opt out of certain communications or information collection, please contact us at [email protected].
Although most changes are likely to be minor, NameHero may change its Privacy Policy from time to time, and in NameHero’s sole discretion. NameHero encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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